These Terms of Service ("Terms") form a binding agreement between you and myLFR Limited ("myLFR", "we", "us", "our") and govern your access to and use of the myLFR website and application (the "Service").
If you do not agree to these Terms, do not use the Service.
If you have questions about these Terms, contact us at: admin@mylfr.co.nz
Eligibility
The Service is intended for use in New Zealand by Licensed Fish Receivers (LFRs) and authorised staff or agents of an LFR. You must be at least 18 years old and have legal capacity to agree to these Terms.
If you use the Service on behalf of an LFR (or related business), you represent and warrant that you are authorised to bind that entity to these Terms.
We may request information to verify eligibility or authorisation and may suspend or terminate access if eligibility or authorisation cannot be verified.
Workspaces and roles
The Service supports workspaces, which may include roles such as owner, editor, and viewer. Each workspace may have an owner who controls membership and role assignment.
The workspace owner and the LFR/workspace are responsible for all activity in that workspace, including actions taken by staff, agents, and other authorised users. Users may belong to multiple workspaces.
Service description and responsibility
The Service is a record-keeping and return-preparation tool. It is not legal, compliance, accounting, or regulatory advice.
You are responsible for the accuracy and completeness of records entered into the Service, your regulatory compliance, and preparing and submitting Licensed Fish Receiver Returns (LFRRs) with FishServe.
myLFR is not affiliated with, endorsed by, or associated with FishServe, MPI, or any government agency. Third-party trademarks belong to their respective owners.
Your data
The LFR/workspace owns the data entered into the Service. You grant myLFR a limited, worldwide, non-exclusive licence to host, store, process, transmit, display (to permitted workspace users), back up, and otherwise use your data as necessary to provide, maintain, secure, and improve the Service, including generating exports (such as PDFs and XLSX spreadsheets).
You represent and warrant that you have a lawful basis and authority to collect and input information about third parties (including permit holders/fishers and vessels) into the Service.
Version history
To support integrity and operational needs, we may maintain version history for certain records. Version history may record changes over time.
Exports and retention
You may be able to export or download copies of your records (including PDF/XLSX exports). Once exported, you are responsible for securing and storing those files.
Workspace owners may delete a workspace from within the Service. Deleting a workspace permanently deletes the workspace and its data for all members. Deleted data may remain in limited backup copies for a short period. You are responsible for exporting what you need before deleting a workspace or losing access (where export functionality is available to you).
Acceptable use
You must not (and must not attempt to):
- Use the Service unlawfully
- Interfere with or disrupt the Service (including probing or testing vulnerabilities)
- Bypass security or access controls
- Scrape or harvest data except via intended features
- Introduce malware or harmful code
- Reverse engineer the Service except to the extent permitted by law
- Share accounts or allow unauthorised access
We may investigate suspected breaches and cooperate with law enforcement where required by law.
Third-party services and links
The Service may integrate with or rely on third-party services and may link to third-party websites and resources. Third-party terms may apply. We are not responsible for third-party services, websites, availability, or content, and links do not imply endorsement.
Fees
The Service is currently provided free of charge. We may introduce fees or paid plans in the future with reasonable notice.
Support and business improvement
Support is provided on a best-efforts basis via admin@mylfr.co.nz.
You agree myLFR staff and contractors may access workspace data as reasonably necessary for support, maintenance, security, legal compliance, and business improvement. We may publish anonymised aggregate statistics about use of the Service.
Changes, suspension, and termination
We may add, change, limit, or withdraw features at any time, impose usage limits (including rate limits), and refuse service to users or workspaces. We do not provide any uptime or SLA guarantee.
We may suspend or terminate access immediately for suspected unlawful activity, security risk, misuse, or risk to others, and otherwise provide notice where reasonably practicable. We will provide an appeal/review process for suspensions/terminations as we determine.
Communications
You consent to receive emails related to the Service, including essential service messages (security, account, password reset, important changes) and product updates and marketing. We may also provide in-app notices for non-legal updates.
Intellectual property
The Service (including software, design, branding, and content we provide) is owned by myLFR or its licensors. You must not use myLFR branding, names, or logos without our written permission.
Disclaimers and limitation of liability
To the maximum extent permitted by law, the Service is provided "as is" and "as available" and we do not warrant that it will be uninterrupted or error-free.
To the maximum extent permitted by law, we exclude liability for indirect or consequential loss, and our total aggregate liability arising out of or in connection with the Service or these Terms is capped at NZD $0. Nothing in these Terms limits liability that cannot legally be limited (for example, fraud).
Business use (CGA)
You agree the Service is acquired for business purposes. To the maximum extent permitted, the parties contract out of the Consumer Guarantees Act 1993.
Disputes and governing law
Before starting court proceedings, the parties will attempt to resolve disputes by good-faith negotiation for 30 days, and then optional mediation.
These Terms are governed by the laws of New Zealand and disputes are subject to NZ courts.
Privacy policy
Our Privacy Policy describes how we collect and handle personal information. Read it here: Privacy policy.