These Terms of Service explain the conditions for using the myLFR website and application. By creating an account or using myLFR, you agree to these Terms with myLFR Limited ("myLFR", "we", "us", "our").
If anything in these Terms is unclear, please contact us at admin@mylfr.co.nz before using the Service.
If you do not agree to these Terms, you should not use myLFR.
Eligibility
myLFR is intended for use in New Zealand by Licensed Fish Receivers (LFRs), and by staff or agents who are authorised to help manage an LFR's records. You must be at least 18 years old and able to agree to these Terms.
If you use myLFR for an LFR or related business, you confirm that you have permission to do so and to accept these Terms on its behalf.
We may ask for reasonable information to confirm that an account is being used by the right person or business. If we cannot confirm this, we may need to restrict, suspend, or close access to protect the Service and other users.
Workspaces and roles
myLFR uses workspaces to keep each LFR's records separate. A workspace may include roles such as owner, editor, and viewer. The workspace owner manages who has access and what they can do.
The LFR or workspace owner is responsible for choosing suitable users and managing their access. This includes activity carried out by staff, agents, or other people invited into the workspace. A person may belong to more than one workspace.
Service description and responsibility
myLFR is a tool to help with record keeping and preparing Licensed Fish Receiver Returns. It does not replace professional advice or your own responsibility to meet legal, regulatory, accounting, or compliance requirements.
You remain responsible for checking that the information entered into myLFR is accurate and complete, and for preparing and submitting your LFRRs to FishServe.
myLFR is independent. It is not affiliated with, endorsed by, or associated with FishServe, MPI, or any government agency. Third-party names and trademarks belong to their respective owners.
Your data
The LFR or workspace keeps ownership of the data entered into myLFR.
To run the Service, you give myLFR permission to host, store, process, back up, transmit, and display that data to authorised workspace users. This permission is limited to what is reasonably needed to provide, maintain, secure, and improve the services myLFR provides.
You confirm that you have the necessary authority or lawful basis to enter information about other people or businesses into myLFR, including permit holders, fishers, and vessels.
Version history
To help keep records clear and reliable, myLFR may keep a history of changes for some records. This can help show how a record changed over time.
Exports and retention
Where export features are available, you can download copies of your records, including PDF or spreadsheet exports. Once you download an export, you are responsible for keeping that file secure.
Workspace owners may delete a workspace. Deleting a workspace removes it, and its data, for all members. Some deleted data may remain in backup systems for a short time before it is fully removed. Before deleting a workspace or leaving one, you should export any records you need, where export access is available to you.
Acceptable use
To keep myLFR reliable and secure for everyone, you must not, and must not try to:
- Use myLFR unlawfully
- Interfere with or disrupt the Service
- Test, probe, or bypass security without written permission
- Access, scrape, or collect data except through intended myLFR features
- Upload or introduce malware, harmful code, or similar material
- Reverse engineer myLFR except where the law allows it
- Share accounts or allow unauthorised access
If we reasonably suspect misuse, we may investigate and take steps to protect the Service. Where required by law, we may also cooperate with lawful requests from authorities.
Third-party services and links
myLFR may use or link to third-party services, websites, or resources. Those services may have their own terms and privacy practices.
We are not responsible for third-party services, their availability, or their content. A link or integration does not mean that myLFR endorses that third party.
Fees
myLFR is currently provided free of charge. If we introduce paid plans or fees in the future, we will give reasonable notice before those fees apply.
Support and business improvement
Support is available by contacting admin@mylfr.co.nz. We will do our best to help, but support times may vary.
myLFR staff or contractors may access workspace data only where reasonably needed to provide support, maintain or secure the Service, meet legal obligations, or improve myLFR.
Changes, suspension, and termination
We may update, improve, limit, or remove features from time to time. We may also apply reasonable usage limits, including rate limits, to keep the Service stable and secure. myLFR does not currently provide a formal uptime guarantee or service level agreement.
We may restrict, suspend, or close access if we reasonably believe there is unlawful activity, misuse, a security risk, or a risk to other users or the Service. Where reasonably practicable, we will give notice. We will also provide a way to ask us to review a suspension or termination.
Communications
We may send you emails about myLFR, including important account, security, password reset, legal, or Service-change messages.
We may also send product updates or marketing messages. Where required, you can unsubscribe from marketing communications. We may use in-app notices for general updates.
Intellectual property
myLFR owns, or has permission to use, the software, design, branding, and content that make up the Service.
You may use myLFR for its intended purpose, but you must not use our names, branding, or logos without written permission.
Disclaimers and limitation of liability
We aim to provide a useful and reliable Service, but myLFR is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we do not guarantee that it will always be available, uninterrupted, or error-free.
To the maximum extent permitted by law, we are not liable for indirect or consequential loss. Our total liability arising from the Service or these Terms is limited to NZD $0. Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud.
Business use (CGA)
You agree that myLFR is provided and used for business purposes. To the extent permitted by law, the parties contract out of the Consumer Guarantees Act 1993.
Disputes and governing law
If a dispute arises, both parties will first try to resolve it in good faith for at least 30 days before starting court proceedings. The parties may also agree to try mediation.
These Terms are governed by New Zealand law, and any court proceedings must be brought in New Zealand courts.
Privacy policy
Our Privacy Policy explains how we collect, use, store, and protect personal information. You can read it here: Privacy policy.